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Teams and sub-teams

Create teams under your organization, sub-teams under a team, and understand when to nest.

A Team is a child of the Organization. A Sub-team is a child of a Team. The two together cover the structural side of access control — who reports into what, and which roles apply at which scope.

When to add a Team

Add a Team for any meaningful organisational grouping that should have its own roles. Common patterns:

  • Functional teams: Performance Marketing, Creative, Strategy, Analytics.
  • Geographic teams: EMEA, AMER, APAC — when each region has its own staff and clients.
  • Brand / business units: Acme Brand, Acme Lifestyle — when an in-house marketing team manages multiple brands inside the same Level organization.

Don't create a Team for every small grouping. Granular access is what Sub-teams and roles are for.

When to add a Sub-team

Sub-teams are children of a Team and the deepest level the hierarchy supports. Add one when:

  • A subset of a team needs its own role that shouldn't apply to the whole team. Performance team has a role Reporting Lead that only the Search sub-team should hold? Define it on the sub-team.
  • Membership is meaningfully smaller. Performance team has 30 people across channels; the Search sub-team is the 8 of them who actually touch search campaigns.

If it's the same people with the same access, it doesn't need to be a sub-team — flat is fine.

Creating a Team or Sub-team

Both use the same modal. Select the parent (Organization or Team), click Create team:

Create Team modal with Name and optional Description fields and a Save action
The Create Team modal — two fields, one of them optional.
  • Name — required.
  • Description — optional, free text.

That's it. The new node appears under its parent in the tree, and selecting it shows an empty Members tab.

Choosing the right scope for roles

A role exists at exactly one node. People who hold the role at that node get its permissions for that scope.

  • A role on the Organization applies organization-wide. Use sparingly — typically only Owner and Admin-style roles live here.
  • A role on a Team applies to that team and (if the role is propagating) to its sub-teams.
  • A role on a Sub-team applies only there.

The propagating flag matters: a role that doesn't propagate stays at its node and doesn't apply to nested sub-teams; a propagating role flows down. See Roles for the full mechanic.

Editing and deleting

  • Edit — same modal, pre-filled. Change name or description.
  • Delete — recursive. All child nodes and their contents go too. See Organization tree for the full cascade.

Reports tab on a team

The team detail panel has a third tab: Reports. It shows which of the organization's reports this unit's members can open. This is intentionally separate from the global Reports section — it's narrowly about report access at this unit. Access is granted from roles (each role's Reports access tab), and handing it out requires the Manage Report Access permission. See Permissions for how access grants relate to permissions.