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Accepting an invitation

Join an existing Level workspace via an invitation link your administrator sent.

If a teammate added you to their Level workspace, you got an email with the subject "Level — invitation to {unit}" — where the unit is the organization, team, or sub-team you're joining. The email contains an Accept invitation button and shows how long the invitation stays valid.

What you need

  • A Marketing Bar account with the same email address the invitation was sent to. If you don't have one, sign up first using that email.
  • The invitation link from the email — don't strip the query string, the page needs it.

Opening the link

Click Accept invitation in your inbox. Level needs you to be signed in to accept, so:

  • If you're already signed in with the right email → the invitation page loads with the details.
  • If you're signed in with a different email → you'll see a mismatch message (see below). Sign out and back in with the invited address.
  • If you're not signed in → you're taken to sign in first, and returned to the invitation page automatically.

Possible states

The invitation page shows one of these depending on what Level finds:

  • "You've been invited to {unit}" — the valid state: it names the unit you're joining, shows the role you'll get (Role: {role}), and offers an Accept invitation button.
  • "Invitation not found" — the link is invalid or the invitation was revoked. Ask your administrator to send a new one.
  • "Invitation already accepted" — you're already a member of this unit. Nothing to do.
  • "Invitation expired" — the invitation passed its validity window. Ask your administrator to resend it.
  • "Sign in with a different account" — "This invitation was sent to {email}. You're signed in with a different email." Use the Sign out and sign in again button and come back with the invited address.

Accepting

Click Accept invitation on the valid state. Level adds you to the unit with the role specified in the invitation and refreshes your workspace — you immediately see the organizations and reports your role allows.

Pending invitations on the admin side

Your admin can see whether you've accepted in the unit's Members tab under Users & Teams — pending rows carry a Pending badge with "Invited {time} ago". From the row menu the admin can Resend invitation (sends a fresh email and invalidates the previous link) or Revoke invitation (the link you were sent stops working).