Notification preferences
Choose which topics reach you in the app and which are forwarded to your organization's channels — with a default that covers everything you don't set.
Your preferences live on the Notifications tab of your Profile — the gear on the inbox goes straight there.
The matrix
One card, one row per topic, and two switches on each:
| Switch | |
|---|---|
| In-app | Whether the notification appears in your bell and inbox. |
| Channels | Whether it is also forwarded to the organization's Telegram or Slack channels. |
The first row is All topics — the default that applies to everything you haven't set individually. Below it, one row per topic with a line describing what it covers.
A row you've changed is marked Custom. Rows with no badge are inheriting from All topics — the exception is marked, not the rule.
How a setting is resolved
Level looks for the most specific rule first:
This organization, this topic
The most specific setting wins.
This organization, all topics
The organization-wide default you set.
Everywhere, this topic
Your setting for this topic across organizations.
Everywhere, all topics
Your global default.
If nothing is set at all, everything is delivered in the app.
Once a row has its own rule, flipping the switches back to match All topics leaves it marked Custom — it keeps its own rule, it just happens to agree. In practice this only matters if you later change the All topics row and expect that one to follow.
The two switches are not equals
- In-app can always be switched off — it's your inbox.
- Channels only does something if the organization has a channel configured, and channel delivery requires the Business plan. Turning the switch on in an organization with no channel changes nothing.
Channels also have filters of their own: a channel forwarding only critical events won't send your warning even with the switch on. Yours is a veto, not an override.