Access codes

An access code is how a paid plan lands on your account: a short code like PRO-XXXX-XXXX that carries a plan and a duration. You'll receive one from the Level team — there's no self-serve checkout.

Redeeming a code

1. Open your Profile (profile menu, top right).
2. Find the Activate access code card — "Enter a subscription code to activate or upgrade your plan."
3. Paste the code and press Activate.

On success you'll see "Plan activated — You're now on the PRO plan." (or whichever plan the code carries), and the Subscription card updates immediately — sync frequency and unlocked features switch right away, no sign-out needed.

How codes stack

• A code for a higher plan than yours switches you to it immediately. The new period starts now and runs for the code's duration.
• A code for your current plan adds its days to the time you have left — a 30-day Pro code on top of 20 remaining Pro days leaves you with 50.
• A code for a lower plan than your current one is rejected — it would be a downgrade, not a top-up.

Reading the Subscription card

The Profile page shows where you stand:

• The plan badge (FREE, PRO, BUSINESS, ENTERPRISE) and status.
• "Renews / expires {date}" — or "No expiry — open-ended plan" if your plan was granted without an end date.
• Usage meters: organizations on your account, then ad accounts and team members for each organization you own, as used / limit. A meter turns red when you're over — "Over your plan limit — delete some to fit or upgrade."

When a plan ends

When a paid period runs out, the account returns to Free. If what you have still fits Free's limits, nothing else changes. If not, the account goes read-only and syncing pauses until you delete down to the limits or activate a new code — see what happens if you go over the limits.